Rules
- Itsy Bitsy does not accept responsibility for the supervision of premises of children at any time when on the premises, ALL children must be supervised by a responsible adult (parent/guardian/carer) at all times.
- Please purchase one ticket for each child attending. Children under 6 months are free of charge to attend with a sibling and do not require a ticket.
- A child ticket must be purchased for any child that can walk unaided. We reserve the right to charge a full child price on the door if a pre-walker ticket has been incorrectly purchased.
- Some toys are small and present a choking hazard in the wonderland and will need additional supervision – particularly to those children 3 and under who will require direct supervision by parents/guardian or carers at all times. If you have any concerns please speak to a member of staff immediately.
- If an accident or injury is obtained whilst in Itsy Bitsy – please report it to a member of staff immediately.
- Itsy Bitsy play settings are designed for children therefore doorways and entrances are smaller and narrower. Please be aware of these lowered heights and mind your head.
- Please remove shoes in the café before entering the play area. Adults and children must wear socks in the play area.
- Only food and drink purchased on the premises to be consumed during your visit (with the exception of baby formula / snacks). No food or drink allowed in the play area.
- Sessions are 90 minutes in length.
- As the session is ending we will play the Tidy Up song, which will act as a cue that your session has come to an end.
- Adults and children who are unwell or who have been unwell should avoid Itsy Bitsy for 48 hours.
- Any inappropriate behaviour towards staff and others using the wonderland will not be tolerated and you will be asked to leave immediately without a refund. Sharing is caring.
- Please ensure all Itsy Bitsy property is left behind.
- All personal items should be kept with you – Itsy Bitsy will not accept any liability for theft or damage on the premises.
- CCTV is in operation to ensure the safety of everyone.
- All bookings are not refundable – we require 24 hours notice to transfer your session, after this time we cannot offer to move it.
